Avantee Logistics are committed to protecting the privacy and security of our customers' personal information. This Policy explains how we collect, use, and disclose personal information when you visit our website or communicate with us via email. By using our website or providing us with your personal information, you consent to the terms of this Policy.
- Information We Collect:
We may collect personal information from you when you visit our website or communicate with us via email. This may include your name, email address, phone number, and any other information you provide to us voluntarily. - Use of Personal Information:
We may use your personal information to provide you with the services and information you request, to process your orders, to improve our website and services, to communicate with you about promotions or updates, and for other purposes that are reasonably necessary for the operation of our business.
Without limitation, any of the following Data may be collected: - name;
- date of birth;
- gender;
- job title;
- profession;
- contact information such as email addresses and telephone numbers;
- demographic information such as post code, preferences and interests;
- financial information such as credit / debit card numbers;
- IP address (automatically collected);
- web browser type and version (automatically collected);
- operating system (automatically collected);
- a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
- Cookie information. (See Section 5 below)
- Disclosure of Personal Information:
We may disclose your personal information to our employees, contractors, and service provider who need to know the information in order to assist us in providing our services to you. We may also disclose your personal information if required by law or if you violate our Terms of Service. - Security of Personal Information:
Data security is of great importance to Avantee Logistics and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure all Data collected online from unauthorised access. - Cookies and Tracking Technologies:
We may use cookies and other tracking technologies on our website to collect information about your browsing activities. This information may be used to analyse trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole. You can choose to disable cookies through your browser settings, but please note that some features of the website may not function properly if cookies are disabled. - Third-Party Websites:
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information. - Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. Your continued use of our website or services after the effective date of any changes to this Privacy Policy constitutes your acceptance of those changes. - Where personal data is held
Avantee Logistics, holds personal data in secured environments, these can include: Our own secure servers, email accounts, desktops, employee-owned devices, paper files and backup storage. We cannot guarantee the security of your information transmitted through the websites, apps, over email or via our call centre; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organisational measures to safeguard your personal data against loss, theft and unauthorised use, access or modification. Procedures are in place for deletion upon request by the authorised account holder, data will be deleted from both database servers within 30 days of the request followed up by a privacy notification and confirmation of the deletion. This can be done by contacting via email operations@avantee.co.uk
Data processed via email are subject to the Office 365 on board retention policy, this includes the purging of unfiled mail after 30 days. Employee and mobile users including sub-processors who process data on behalf of our company are subject to a systematic 30-day deletion policy after the completion of a contractual obligation. We have a robust process for dealing with consumer queries - Retention Periods
We will keep your personal data for the duration of the period you are a customer of Avantee Logistics. We shall retain your data only for as long as necessary in accordance with applicable laws. If you do not login to our website or use our services for a period of 4 years then your personal data will be deleted.
On the closure of your account, we may keep your data for up to 7 years after you have cancelled your subscription or services with us. We may not be able to delete your data before this time due to our legal and/or accountancy obligations. However, we assure you that your personal data shall only be used for the purposes stated herein.
and subject access request is in place, this includes but not limited to the right to withdraw any processing of your personal data and to remove any personal or sensitive data. The request can be made via email operations@avantee.co.uk . Our consumer query process is also used to monitor our customers, our data partner and our product/processes. Root cause analysis is applied to every enquiry, allowing us to identify if further action is required
If you have any questions or concerns about our Privacy Policy, please contact us at operations@avantee.co.uk or 01892 829037